Community Outreach Website
Oro Loma Sanitary District had a directive from their board to help the community understand their mission. Additionally answering customers’ questions promptly and providing information quickly was a chief goal of Oro Loma’s updated website. In the public utility business, good customer service is essential.
For this information-heavy website, we added new ways for customers to quickly find the information they needed. This included an auto-fill search feature to direct people to key pages that relate to a search topic rather than a long list of unrelated items.
The site update also included making it easier to use on mobile devices, with big buttons and plenty of room between links for easy finger navigation. Larger, more interesting photos were added to engage visitors.
The updated website also included custom landing pages with video for recycling and other key initiatives to connect with Oro Loma’s social media promotions.
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