CHATBOT

Communicate on demand

Chatbot technology and AI are powerful, scalable tools that can help a company connect with customers when and where they want.

With chatbots, staff availability, accuracy, and redundant communication tasks are easily handled in an conversational way.

Chatbots fill a gap

Improve customer experience with your organization in these areas:

  • Customer service
  • Sales
  • HR – recruitment screening
  • Marketing
  • Locating resources and Q&A

How Can a Chatbot Improve Your Business?

Save Staff Resources

No staff needed to monitor and respond to questions.

Ensure Accurate Answers

All answers are pre-approved so they are accurate.

24/7 Availability

Convenient for customers or job candidates any time of day or night.

Appointment Scheduling

Schedule candidate interviews and follow-up calls, or appointments for patients, saloons, coaches, to name a few.

Direct Visitors to Resources

Help employees, customers or candidates locate appropriate forms and applications.

Increase Engagement

Interested candidates or customers are served efficiently which allows increase in quantity and quality.

Fast for Better Customer Experience

Customers and candidates receive quick answers to questions, instantaneously.

Status Tracking

Give customers easy access to order details and shipping status.

Documenting Conversations

With chatbots, complaints and questions are documented which can help marketing and product design.

Trends in Chat

64%

of companies feel that chatbots allow them to provide a more personalized service experience for customers.

by 2020,80%

of all enterprise will use chatbots.

58%

of companies using chatbots are focused on B2B.

Channels Integration

Facebook
Direct Line
Web
Microsoft Teams
Microsoft Teams
GroupMe
GroupMe
Skype
Skype
Twillo
Twillo
Email
Email
Kik
Slack
Slack
Cortana
LINE
LINE
Telegram
Telegram

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