We have helped clients determine and implement the right chat feature for their website, whether Facebook Messenger Live Chat or chatbots that help to answer commonly asked questions. We can help your company too.
About the Author:
Hey, I’m Dianne Newton-Shaw, a principal at Placemaking Group. I love what I do which is providing web development and web services that power small business. I also focus on creating the right content to engage customers — this is the fuel that drives engagement. Case studies – written and video formats – are great examples of relatable, shareable content. There is a lot that goes into making these two things happen, from strategy and defining the customer journey to defining what marketing tactics will most influence an audience.
I certainly don’t do this alone – I work with a very creative creative director, a customer experience expert, an amazing programmer, graphic designers and a cadre of videographers, content writers, social media strategists to bring this client work to life. For more about my background visit our team page, or connect with me on LinkedIn.