Staying in front of clients and customers means delivering relevant information to them when and where they need it.
In today’s go-go world this is often not at a desk but through a growing list of mobile devices. This list starts with smart phones and tablets such as the iPad and the Motorola Xoom Android, the blackberry Playbook and the list is growing.
A recent website overhaul for CBRE’s Oakland City Center by the Placemaking Group included a bright new mobile version of key parts of the website among them available office and retail space, events, news and Oakland City Center retail and dining.
The new website also includes a totally rebranded design to reflect new ownership, a new leasing update system, new image galleries and a user-friendly PHP-based content management system.
We had a few simple goals for the mobile version of Oakland City Center site:
- Create the Product Our Client Needed: We worked closely with our CBRE client before production to nail down exactly what they needed to make available to commercial real estate brokers, tenants and visitors. We could have spent a good deal more money building what the client originally asked for – totally separate mobile application – but there was no need.
- Specific Content for Mobile Users: We queried commercial real estate brokers and office tenants to determine which parts of the site they would use most on the go and included these pages in the mobile version. These pages include an available office and retail space listing, upcoming events, shopping and dining, contact and directions.
- No Redundant Data Entry: All information that was entered for the website pages through the CMS is also delivered to mobile devices.
- Big Buttons, Simple Branded Layout: Fingers need lots of room to roam on a smart phone and the real estate for text is small All mobile page layouts include oversized buttons, are easy to read and navigate.
- iPad /Tablet friendly: The website provides multiple paths to get to the same information in the event drop-down menus. These are an issue for an iPad user. It also uses Java script rather than Adobe Flash to power a rotating home page screen.
From text to images to video, delivering content to customers through mobile devices is here to stay.
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