Fear of change is always something that is an issue when you are running a company or a team. This can be tough to deal with when someone new comes into a leadership position or when the world around you needs you to change. Your group usually wants things to remain the same.
The world of healthcare is going through that world of change right now. And what the successful change leaders are doing is making sure there is a lot of genuine communication going on. That is one of the best ways to make cultural change happen.
Last week, at the Northern California Chapter of the Healthcare Financial Management Association conference four people dealing with change right now led a panel discussion. The panel included:
* Deborah Aronoff – Vice President, Performance Excellence, Kaiser Permanente, Northern California Region
* Stephen Chun – Managing Director, Lean Consulting Associates LLC
* Cynthia Chiarappa – Vice President Strategy, Children’s Hospital of Oakland
* MJ Marijane White – Director, Performance Excellence at University of California-San Francisco Medical Center